Frequently Asked Questions
-
Yes! Our kitchen is dedicated gluten-free, peanut-free, and nut-safe. All of our baked goods are also dairy-free.
-
Our daily offerings focus on cookies, muffins, oat bars, and sandwiches.
We also offer items such as cupcakes, sandwich boxes, charcuterie, and bread through pre-order.
-
Yes! We offer both catering and bakery pre-orders. Please visit our ordering page for the full menu and details.
-
Some of our products may contain or come into contact with: nightshades (specifically potato), soy, egg, sesame, lactose/dairy, mustard, coconut, and oats.
If you have an allergy or dietary concern, please let us know before ordering so we can help guide you. -
Unfortunately, we’re unable to modify recipes. Our recipes have been carefully developed to meet our gluten-free and nut-free standards, and changing them could affect safety and consistency.
-
Bakery pre-orders and catering orders can be placed online through our ordering portal or in person.
We do not accept orders over the phone. All orders must be paid in full to be confirmed.
-
We require at least 72 business hours’ notice for pre-orders. Larger orders may require additional time, so please contact us in advance if you’re planning a big order.
All of our items are handmade in a supported employment environment, and this timeline helps us ensure quality and ingredient availability.
-
Orders can be cancelled or modified up until 12pm, two days before your pickup date. Please see our refund policy for more details.
-
We always appreciate suggestions, but we’re unable to produce off-menu or custom items.
-
We don’t offer full-sized cakes at this time, but cupcakes are available by the dozen through pre-order.
-
Yes! Bread is currently available by pre-order, with in-store availability coming soon.
-
We offer a small number of vegan items, but we do not produce keto or paleo products. Our focus is on gluten-free, peanut-free, and nut-safe baking.
-
We don’t take formal reservations, but if you’re planning to visit with a large group, we’d appreciate a heads-up so we can prepare a space for you.
-
Great question! Our bakery started in Halifax’s North End, and the name reflects our roots. We’re proud of our story—more about that coming soon.
-
No, we are not currently on delivery platforms.